Privacy Policy

 

  • Introduction

    • At X-DREAM CREW Snowboard Club's online store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website and services. By using our website, you agree to the terms of this Privacy Policy.


  • Information Collection and Usage

    • Types of Information Collected

    We collect various types of information to provide you with a seamless shopping experience, including:

    • Personal information: your name, email address, phone number, and shipping address.
    • Payment information: such as your credit card details, our payment gateway provider securely processes.
    • Usage data: browsing history, search queries, and interactions with our website.

    • Purpose of Information Collection and Usage

    We collect and use your information for the following purposes:

    • To process and fulfil your orders.
    • To provide customer support and respond to your inquiries.
    • To personalize your shopping experience and recommend products that may interest you.
    • To improve our website and services by analyzing usage data.
    • To send you promotional materials, newsletters, and updates, with your consent.

  • Information Sharing and Disclosure

    • Third-Party Service Providers

    We share your information with third-party service providers who perform essential functions on our behalf, such as payment processing, order fulfilment, and analytics. These providers have access to your information solely for the purpose of performing their designated functions and are not allowed to use it for other purposes.


    • Legal Requirements and Compliance

    We may disclose your information if required to do so by law, or in response to a court order, legal request, or other legal process. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.


  • Data Storage and Security

    • Data Storage Measures

    We store your information on secure servers that are protected by industry-standard encryption and security measures.


    • Security Measures to Protect Customer Data

    We implement various security measures to protect your information, including Secure Socket Layer (SSL) encryption for data transmission, regular software updates, and restricted access to personal information for authorized personnel only.


  • Cookies and Other Tracking Technologies

    • Use of Cookies

    We use cookies and similar tracking technologies to enhance your browsing experience, understand your preferences, and analyze website usage. Cookies are small text files that are stored on your device when you visit our website.


    • Opting Out of Cookies and Tracking

    You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.


  • Access, Correction, and Deletion of Personal Information

    • Customer Rights to Access and Modify Personal Information

    You have the right to access and update your personal information at any time by logging into your account on our website. If you need assistance or have any concerns, please contact our customer support team.


    • Deletion of Personal Information

    You can request the deletion of your personal information by contacting our customer support team. Please note that we may retain certain information as required by law or for legitimate business purposes.


  • Updates to Privacy Policy

    • Notification of Changes

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website or emailing you.


    • Effective Date of Changes

    Any changes to our Privacy Policy will become effective upon posting the updated policy on our website. Your continued use of our website and services after the effective date constitutes your acceptance of the updated Privacy Policy.


  • Contact Information
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    If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact our customer support team. We are committed to addressing your concerns and providing you with the best possible online shopping experience.


    • Customer Support Contact Details

    You can reach our customer support team by email at info@x-dream.com.au. We'll be more than happy to assist you with any questions, concerns, or requests related to your privacy.


    • Consent

    By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with any part of this Privacy Policy, please refrain from using our website and services.

    We appreciate your trust in X-DREAM CREW Snowboard Club and look forward to providing you with an exceptional shopping experience. Thank you for choosing us for your snowboarding gear needs.